Safety

FACE MASKS

In consideration of everyone’s safety, we require face masks to be worn even if you are fully vaccinated. Our employees will continue to wear face masks and wear gloves during services. If you forget your mask, we will provide you with one. If you are not feeling well or have a fever, we ask that you stay home and reschedule your appointment. Thank you for your cooperation and understanding as we navigate what is safest for both our clients and staff.

COVID-19 SAFETY

Before entering our building, you must sanitize your hands at the door. After entering, you must wash your hands thoroughly for 20 seconds. You will then be able to go to our polish wall to choose the nail color.

As a team, we are taking precautions by continuing our cleaning and sterilization practices listed below:

Employees must wash their hands before each appointment and wear gloves during services

Highly touched surfaces are continually wiped and disinfected

Our implements are sterilized using a hospital grade autoclave

Our pedicure bowls are sterilized using a hospital grade disinfectant

HEALTH HISTORY

For your comfort and safety, please notify our technicians if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your technician immediately.

Cancellation

CANCELLATIONS

A 24-hour notice is required for the cancelation of appointments. Appointments canceled with less than 24 hours notice will be charged 50% of the service fee. Missed appointments or appointments canceled within 2 hours of your scheduled time will be charged 100% of the service cost. Cancelations for groups of 3 or more require a 48-hour notice.

To cancel or reschedule your appointment you must call or email us at puritynails21@gmail.com  24 hours before (48 hours for groups of 3+) your scheduled appointment to avoid being charged in full.

NO SHOWS

We kindly ask that you cancel your appointment 24 hours in advance (48 hours for parties of 3+) so that we are able to fill your spot with someone on the waitlist. Same-day cancellations within 2 hours of your appointment, no-shows, and groups will be charged the full-service fee of your originally scheduled appointment.

LATE ARRIVAL

We will always try our best to accommodate you if you are running late. However, if you are 10 minutes or more late, your appointment may be shortened or forfeited so the client’s appointment after you is not affected. You will still have to pay the full price of the service.

Payment

PAYMENT

We accept Visa, MasterCard, American Express, Discover and cash. We do not accept checks.

Requests

NAIL ART REQUESTS

Please email us at puritynails21@gmail.com with a photo of the nail art you’d like. We will review your request and get back to you with an estimate of pricing and availability.

GEL REMOVAL

If you currently have gel on your nails make sure you are also booked for a gel removal, as the removal process can take up to 15 minutes. We cannot remove acrylic nails, SNS, or dip powder.

RIGHT TO REFUSE SERVICE

Our salon staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.

SATISFACTION

Your satisfaction is our highest priority. If you are not completely content, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making any needed corrections and if there was a fault on our side.